Responsible Gaming at a71com
a71com is committed to providing a safe, fair, and enjoyable gambling environment for all players in Bangladesh. Our responsible gaming tools are designed to keep you in control at all times.
Our Commitment to Safe Play
At a71com, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress, anxiety, or harm. We take our duty of care to every player on our platform seriously, and we have built a comprehensive set of responsible gaming tools and policies to support that commitment.
Responsible gaming is not an afterthought at a71com. It is a core part of how we operate. From our strict 21+ age verification process to our real-time deposit limit controls and self-exclusion options, every feature on this page is designed to give you meaningful control over your gambling activity. If you ever feel that gambling is having a negative impact on your life or the lives of people around you, we encourage you to use these tools — and to reach out to our 24/7 support team immediately.
This page explains all of the responsible gaming tools available on a71com, how to access them, and what to do if you need additional help. We also provide guidance on recognising the early warning signs of problem gambling so that you can take action before a small concern becomes a serious issue.
🔞 Strict 21+ Age Policy
a71com operates an absolute zero-tolerance policy on underage gambling. Every player who registers an account on a71com is required to confirm that they are aged 21 or above at the point of registration. We back this self-declaration with active KYC (Know Your Customer) identity verification, which requires all players to submit valid government-issued identification confirming their date of birth before deposits and withdrawals can be processed.
If we have any reason to suspect that a player may be under the age of 21, we will immediately suspend account access pending age verification. Should verification confirm that the player is underage, the account will be permanently closed, any deposited funds will be returned to the original payment source, and all winnings will be forfeited in full.
If you are a parent or guardian and you believe a minor in your household may have registered or be using an a71com account, please contact our support team immediately at support@a71com.im. We will investigate and act without delay.
🧰 Your Responsible Gaming Toolkit
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Deposit Limits
Set daily, weekly, or monthly deposit limits on your a71com account to keep your spending within a budget you are comfortable with. Limits take effect immediately when you reduce them, and any increase requires a 24-hour cooling period before it comes into force — protecting you from impulsive decisions.
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Time-Out / Cooling-Off Period
If you feel you need a short break from gambling, you can activate a time-out on your account for a set period — from 24 hours up to 6 weeks. During a time-out, you will not be able to log in, place bets, or deposit funds. Time-outs cannot be cancelled early once activated.
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Self-Exclusion
For players who feel they need a longer break, a71com offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent closure. A self-exclusion cannot be reversed during the chosen period. All marketing communications are stopped immediately. Contact our support team to activate self-exclusion at any time.
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Session Time Reminders
You can configure automatic session reminders that notify you after a set period of play — for example every 30 minutes or every hour. These reminders prompt you to take stock of your session, review your spending, and decide whether to continue or take a break.
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Account Activity & History
Your full transaction history, win/loss record, and session data are always accessible from your account dashboard. Reviewing your activity regularly is one of the most effective ways to stay aware of your gambling habits and spot any patterns that concern you early.
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24/7 Support Access
Our customer support team is available around the clock via live chat and email. If you are ever concerned about your gambling, whether for yourself or someone you care about, do not hesitate to reach out. All responsible gaming requests are handled with complete confidentiality and without judgement.
⚙️ How to Use These Tools
Log in to your a71com account and navigate to the Responsible Gaming section within your account settings. From there, select "Deposit Limits" and choose your preferred limit period:
- Daily limit: Maximum amount you can deposit within any 24-hour period.
- Weekly limit: Maximum cumulative deposit across a 7-day rolling window.
- Monthly limit: Maximum cumulative deposit across a calendar month.
Enter your chosen limit amount in BDT (৳) and confirm. If you later wish to reduce your limit, the change takes effect immediately. If you wish to increase your limit, the new higher limit will only come into force after a mandatory 24-hour review period.
A time-out gives you a short, enforced break from the a71com platform. To activate a time-out, visit the Responsible Gaming section of your account settings and select "Take a Break". Choose a duration from the available options:
- 24 hours
- 48 hours
- 7 days
- 30 days
- Up to 6 weeks
Once confirmed, your account will be locked for the selected period. You will be logged out immediately. Time-outs cannot be reversed or shortened once activated. Any pending withdrawals at the time of activation will still be processed normally.
Self-exclusion is a more serious, longer-term measure intended for players who feel their gambling is becoming harmful. To request self-exclusion, contact our support team directly via live chat or by emailing support@a71com.im with the subject line "Self-Exclusion Request". Include your registered username and your preferred exclusion period:
- 6 months
- 1 year
- 3 years
- Permanent closure
Self-exclusion requests are processed within 24 hours. During the exclusion period, your account will be suspended, all marketing communications will be stopped, and you will not be able to register a new account using the same identity details. Self-exclusions cannot be reversed before the end of the chosen period.
Session reminders are a lightweight but effective tool for maintaining awareness of how long you have been playing. Navigate to the Responsible Gaming section of your account settings and enable "Session Reminders". You can choose reminder intervals of 30 minutes, 1 hour, or 2 hours. When the reminder fires, a notification will appear on screen prompting you to review your session. You remain in full control — you can choose to continue, take a break, or log out. The reminder simply ensures you are making an active, informed choice rather than losing track of time.
⚠️ Warning Signs of Problem Gambling
Problem gambling can develop gradually and is often difficult to recognise in yourself. The following warning signs may indicate that gambling is becoming a concern. If several of these apply to you, we strongly encourage you to use the tools above and to seek support.
- Spending more money on gambling than you can afford to lose, or gambling with money intended for essential expenses such as rent, food, or bills.
- Feeling a strong urge to keep gambling in order to win back money you have lost ("chasing losses").
- Gambling for longer periods than you intended, or finding it difficult to stop once you have started.
- Hiding your gambling activity from family members, friends, or colleagues, or lying about how much time or money you spend gambling.
- Neglecting work, studies, family responsibilities, or personal relationships because of the time spent gambling.
- Feeling irritable, anxious, or restless when you are not gambling, or when you try to reduce or stop gambling.
- Borrowing money, selling possessions, or taking out loans in order to fund gambling activity.
- Gambling as a way to escape stress, anxiety, depression, or other personal difficulties rather than for entertainment.
👨👩👧 Advice for Friends & Family
If you are concerned that someone close to you — a family member, partner, or friend — may have a problem with gambling, it is important to approach the situation with empathy and without judgement. Problem gambling can affect anyone, and the person experiencing it may not yet recognise the extent of the issue themselves.
There are several practical steps you can take. Start by having an open, honest, and supportive conversation at a time when both of you are calm. Express your concerns in terms of how their behaviour is affecting you and others, rather than making accusations. Encourage them to review their account activity and to consider using the responsible gaming tools available on a71com.
If the person is a registered a71com player and you believe their account should be suspended for their own protection, you can contact our support team with relevant information. We will review all such requests with the utmost care and confidentiality. The safety and wellbeing of our players always comes first.
If you share a device with younger family members, ensure that your a71com account is always logged out when not in use. Consider using device-level parental controls or screen-time management tools to prevent minors from accessing online gambling platforms. a71com's 21+ policy is enforced at registration, but device-level controls add an important additional layer of protection at home.
🆘 Get Help Now
If you believe gambling is becoming a problem for you, the most important step is to act now rather than waiting. The sooner you reach out, the easier it is to take control. a71com's support team is available 24 hours a day, 7 days a week, every day of the year — including during Eid, Pohela Boishakh, and all public holidays.
a71com Responsible Gaming Support
Available 24/7 via live chat on the platform.
You can also reach us by email:
support@a71com.im
When you contact a71com about a responsible gaming concern, you will be connected with a trained support agent who will listen without judgement. We can help you activate any of the tools described on this page immediately, including deposit limits, time-outs, and self-exclusion. All responsible gaming interactions are treated with complete confidentiality.
If gambling-related financial stress or psychological distress is causing you serious harm, please speak to someone you trust — a family member, a close friend, or a medical professional — as a matter of urgency. a71com's support team can signpost you to appropriate local resources in Bangladesh. Your wellbeing is more important than any game.
🎮 Continue Enjoying a71com Responsibly
Responsible gaming and genuine entertainment go hand in hand. With the right tools and mindset in place, a71com offers an outstanding selection of games and sports markets for Bangladesh players. Explore what we have to offer — and always play within your means.