a71com Frequently Asked Questions
Everything you need to know about registering, depositing via bKash and Nagad, withdrawals, cricket betting, bonuses, and staying safe on a71com — answered clearly in one place.
This page brings together the most common questions from a71com players across Bangladesh. Whether you are just signing up for the first time, trying to make your first bKash deposit, looking for information about cricket betting markets, or wanting to understand how our bonus wagering requirements work, you will find a clear, direct answer below. If your question is not covered here, our 24/7 live support team is always available to help.
Why Players Trust a71com
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Instant bKash & Nagad Deposits
Funds are credited to your a71com account within seconds of completing a bKash, Nagad, or Rocket transaction — no waiting, no delays.
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Deep Cricket Betting Markets
Bet on BPL, IPL, T20 World Cup, and Bangladesh Tigers matches with dozens of markets per fixture including live in-play betting updated ball by ball.
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SSL-Secured & Fair Play Certified
All data on a71com is protected by industry-standard SSL encryption, and every game uses a certified RNG audited by independent third-party labs.
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Mobile-First for Bangladesh
a71com is built for the phones most commonly used across Dhaka, Chittagong, Sylhet, and beyond — fast, lightweight, and fully touch-optimised.
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Bonuses & Ongoing Promotions
New players can claim a welcome bonus on their first deposit, and regular players benefit from seasonal promotions timed around Eid, BPL, and the IPL season.
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24/7 Support in English
Our support team operates around the clock every day of the year. Reach us via live chat on the platform or by emailing support@a71com.im for any account or payment query.
Account & Registration
Creating an account on a71com takes less than two minutes. Visit a71com.im, click the registration button, and fill in your full name, date of birth, mobile number, and a secure password. You must be 21 years or older to register. Once your details are submitted, you will receive a confirmation via your registered mobile number, and your account will be active and ready to use.
a71com requires a valid government-issued photo ID to complete KYC verification. Accepted documents include your National ID card (NID), passport, or driving licence. You will also need to submit proof of your payment method — for example a screenshot of your bKash or Nagad account showing your registered mobile number. Documents can be uploaded directly through the account settings section.
Account suspensions on a71com most commonly occur because KYC verification is pending, a responsible gaming limit or self-exclusion has been activated, or unusual activity has been detected on the account. If your account has been suspended, contact our 24/7 live chat support or email support@a71com.im with your username for a prompt investigation and resolution.
No. a71com strictly allows one account per player. Operating multiple accounts is a violation of our Terms and Conditions and may result in the permanent closure of all associated accounts and the forfeiture of any funds held in them. If you have forgotten your login details, use the password reset option on the login page or contact support.
To reset your a71com password, click the "Forgot Password" link on the login page. Enter your registered mobile number or email address, and a one-time reset code will be sent to you. Enter the code when prompted, then set a new secure password. If you do not receive the reset code within a few minutes, check your spam folder or contact live chat support.
Deposits & Withdrawals
To deposit via bKash on a71com, log in to your account, navigate to the Cashier section, and select bKash as your payment method. Enter the deposit amount, confirm the transaction details, then complete the payment from your bKash app using the displayed merchant number and reference code. bKash deposits on a71com are credited to your account instantly in most cases.
Nagad deposits on a71com are processed instantly in almost all cases. Once you complete the payment in your Nagad app using the reference details shown in the a71com Cashier, the funds appear in your account balance within seconds. If a Nagad deposit has not appeared after five minutes, contact our 24/7 support team with your transaction reference number.
The minimum deposit amount on a71com is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit for standard accounts, though high-value deposits may trigger additional identity verification checks as part of our responsible gaming and AML compliance procedures.
The minimum withdrawal amount on a71com is ৳500 BDT. Withdrawals must be made to the same payment method used for the original deposit — for example, if you deposited via bKash, your withdrawal must go back to the same bKash number. This policy is in place to comply with anti-money laundering requirements and to protect players from fraud.
Most a71com withdrawals to bKash, Nagad, and Rocket are processed within 1–3 hours, and many are completed within minutes. Bank transfers to Dutch-Bangla Bank, BRAC Bank, or other Bangladeshi banks typically take 1–2 business days. Processing times may be slightly longer during peak periods or if additional verification is required for a large withdrawal.
a71com does not charge its own fees on standard deposits or withdrawals. However, your mobile banking provider — such as bKash, Nagad, or Rocket — may apply their standard transaction service charges on their side. Always check your payment app's current fee schedule. Bank transfers may also carry bank-side charges that a71com has no control over.
Yes, Rocket (Dutch-Bangla Bank Mobile Banking) is a fully supported deposit and withdrawal method on a71com. The process is the same as bKash and Nagad: go to the Cashier, select Rocket, follow the on-screen instructions, and complete the transfer from your Rocket app. Rocket transactions are typically credited instantly, similar to bKash and Nagad.
Games & Gameplay
a71com offers 500+ games across multiple categories: live sports betting (cricket, football, kabaddi), online slots, live dealer casino tables (roulette, blackjack, baccarat), crash games (including Aviator by Spribe), virtual sports, and lottery-style number games. Games are powered by world-class studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Ezugi, all optimised for mobile play on Bangladesh phones.
a71com offers comprehensive cricket betting markets covering BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and international Bangladesh Tigers fixtures. You can bet on match winners, top batsman, total runs, over/under markets, and live in-play markets that update in real time during the match. Navigate to the Cricket section and select any live or upcoming match to view available markets and odds.
Yes, a71com is fully optimised for mobile play. The platform runs smoothly in the mobile browser on any Android or iOS smartphone — no app download is required. Simply open a71com.im in your phone browser and the site loads as a mobile-first experience with fast load times, touch-friendly controls, and a layout designed specifically for smaller screens common among Bangladesh players.
The RTP on a71com slots varies by individual game title, but most slots from Pragmatic Play, NetEnt, and Microgaming carry RTPs between 94% and 97%. You can check the specific RTP for any slot by opening the game and viewing its information or paytable screen. All games on a71com use certified Random Number Generator (RNG) technology to ensure completely fair and unbiased results.
Yes, all games on a71com are powered by certified, third-party audited game engines with verified Random Number Generators (RNGs). Game studios including Evolution Gaming, Pragmatic Play, and Microgaming are among the most rigorously tested providers in the online gambling industry. a71com does not alter game outcomes, and all results are determined solely by the certified RNG in each game engine.
Bonuses & Promotions
a71com offers a welcome bonus to newly registered players on their first deposit. The bonus amount and terms are displayed on the Promotions page at the time you register. To claim the welcome bonus, make sure to opt in during the deposit process — bonuses are not automatically applied retrospectively. Bonus amounts are credited in BDT and are subject to the wagering requirements shown in the promotion details.
Wagering requirements on a71com bonuses specify how many times you must bet the bonus amount before any winnings derived from the bonus can be withdrawn. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place a total of ৳20,000 in qualifying bets before withdrawal. The exact wagering multiplier and eligible games are always detailed in the specific promotion's terms.
Yes, a71com bonuses have expiry dates. Most bonuses and any associated free spins must be used within 7–30 days of being credited to your account, depending on the specific promotion. If the wagering requirement is not met before the expiry date, the bonus and any bonus-derived winnings will be removed from your account automatically. Always check the expiry date shown in your bonus details.
Yes, a71com runs seasonal promotions aligned with major events popular among Bangladesh players. During Eid, Pohela Boishakh, and the BPL and IPL cricket seasons, special deposit bonuses, enhanced odds, free spin offers, and cashback deals are made available. Keep an eye on the Promotions section of your account for the latest active offers — they are updated regularly throughout the year.
a71com rewards regular players through an ongoing loyalty program where consistent play earns points that can be redeemed for bonus credits, free spins, and exclusive promotions. High-volume players may be invited to a dedicated VIP tier offering personalised account management, faster withdrawal processing, higher deposit limits, and access to exclusive events. Contact support to find out more about your current loyalty status.
Safety & Responsible Gaming
Yes, a71com uses industry-standard SSL/TLS encryption to protect all data transmitted between your device and our servers, the same technology used by banks and major e-commerce platforms. Player funds are held separately from operational funds. All transactions via bKash, Nagad, and Rocket use the official secure APIs of those payment providers. a71com also employs real-time fraud detection and two-factor authentication to protect your account.
a71com is an internationally operated online gambling platform that accepts players from Bangladesh who are aged 21 and above. As with all online gambling platforms accessed from Bangladesh, players are responsible for understanding the applicable laws in their own jurisdiction. a71com operates as a safe and reliable platform with SSL encryption, fair play certification, and responsible gaming tools to protect its players.
The minimum age to register and play on a71com is 21 years old. This is an absolute requirement with no exceptions. All players must confirm their age at registration, and a71com enforces active KYC identity verification requiring government-issued photo ID to confirm date of birth. Accounts found to belong to underage players are permanently closed immediately, and any deposited funds are returned to their source.
To self-exclude from a71com, contact our 24/7 support team via live chat or email support@a71com.im with the subject line "Self-Exclusion Request". You can choose an exclusion period of 6 months, 1 year, 3 years, or permanent account closure. Once activated, self-exclusion cannot be reversed before the chosen period ends. All marketing communications are stopped immediately upon activation of a self-exclusion.
You can set daily, weekly, or monthly deposit limits from the Responsible Gaming section within your a71com account settings. Enter your chosen limit in BDT and confirm. Reductions to your limit take effect immediately, while any increase requires a mandatory 24-hour waiting period before the new higher limit comes into force — this cooling period helps prevent impulsive overspending decisions.
Still Have Questions?
Contact a71com Support
Our team is available 24 hours a day, every day of the year — including during Eid and public holidays.
Reach us anytime by email:
support@a71com.im